Fix Error Code 0x80072EFD while activating Microsoft Office

RECOMMENDED: Fix Error Code x80070005 after updating Windows

Did you ever run into a situation where you received an error code 0x80072EFD while trying to activate Office 365, Office 2013, or Office 2016? If yes, here’s the reason why it occurs. Office, at times poses problems while completing the activation process due to network issues. If this happens, Office displays the following error message:

error code 0x80072EFD

This error is being reported by many Office buyers who purchased a yearly subscription to Office 365. While activating the subscription over internet, they continually received the error message, expressing the inability to contact the server.

error code 0x80072EFD

As a workaround, you can try these steps in order. After each workaround, try activating Office again.

Error Code 0x80072EFD when activating Office

1] Temporarily turn off proxy settings

For users using the same device at home and at work, it is advised to turn off the proxy settings in Microsoft Edge before installing the Office software. The procedure may vary for other browsers depending on its proxy settings.

  • Assuming you are using Microsoft Edge, click the Start button and choose Settings.
  • Next, select Network & Internet, click Internet options, and then hit the Settings tab to configure a proxy server for a connection.
  • Clear the checkbox to turn off any proxy settings.
  • Next, click OK.

2] Temporarily turn off antivirus software

Disabling your third-party antivirus software before activating Office may also help. You can re-enable or reinstall the Anti-virus software once you have finished installing Office.

  • To disable it, you may right-click on its notification area icon and select Disable or Exit.
  • To uninstall it, first go to Control Panel by right-clicking the Start button and choosing Control Panel.
  • Select Security and Maintenance link, and then the arrow next to Security.
  • If Windows finds any anti-virus software installed, it will list the program under Virus protection.
  • Now go to Programs & Features applet, and uninstall it.

3] Temporarily turn off the Windows Firewall

You may want to reset your Windows Firewall settings to default and see if it helps. If not then disable it. It is one of the most widely practiced and accepted method. Please open Control Panel and go to go to Turn Windows Firewall on or off.

If you’re using a firewall from another provider, check the method of temporarily disabling the firewall. Usually one can right-click on its notification area icon and select Disable or Exit.

4] Use Microsoft Support and Recovery Assistant for Office 365

Users of  Office 365 for Business you can download Microsoft Support and Recovery Assistant for Office 365 to help you fix activation issues.

5] Contact Microsoft Support

If nothing helps, you may want to contact Microsoft Support. There are various options available. Choose the one which best applies to your situation and report your problem to them.


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Fix Error Code x80070005 during Microsoft Office Activation

RECOMMENDED: Microsoft Office Activation Troubleshoot

  • Fix Error Code x80070005 during Office Activation
  • Fix Error Code x80070005 after updating Windows

Sometimes, the problems surface out of nowhere. This has been the case, even with the Office installations. Everything seems to be fine for a moment. Suddenly, the program starts showcasing an error bearing the following description:

error code 0x80070005

The error code 0x80070005 primarily means that activation service does not have access to sufficient user permissions.

It is difficult to figure out the single cause for this error since there could be several reasons for the said error code. But what seems to be symptomatic of the fundamental problem is privileges restriction.

To easily resolve the “0x80070005” error code during Office activation, follow the steps below.

Office Error Code 0x80070005 during Activation

First, make sure you have the latest fixes available for activation errors. To do this, open any Office application, like Word or Excel. Click File > Account. Under Product Information, click Update Options and check the ‘Update Now’ option.

error code 0x80070005

If for some reason, the option is not visible to you, click Update Options > Enable Updates to turn on automatic updates.

error code 0x80070005

After that, click Update Options > Update Now.

Now launch any office program (eg. Microsoft Word or Excel) by right clicking its shortcut and selecting ‘Run as Administrator’. If this does not work, try this alternative. Close all Office programs. Click the Windows 10 Start button visible in the lower-left corner of your screen.

In the search bar that turns active ‘enter any Office application name, like Excel. The Excel program icon should instantaneously appear in the search results.

error code 0x80070005

Now, right-click the Excel icon, and select the option ‘Run as administrator’.

error code 0x80070005

Then, simply follow the activation steps. If the activation wizard doesn’t show up. Try the following:

  • Go to File > Account > Activate Product to continue.

Fix Error Code x80070005 after updating Windows

If the 0x80070005 error started after updating Windows, you can fix the issue by updating the registry.

error code 0x80070005
  • Close all Office apps.
  • Right-click the Windows button in the lower left-hand corner of your screen and select Run.
error code 0x80070005
  • In the Open box, type regedit, and select OK.Select Yes when prompted to allow Registry Editor to make changes to your device.
error code 0x80070005
  • In the Registry Editor, expand HKEY_USERS and select S-1-5-20.
error code 0x80070005
  • Right-click S-1-5-20 and select Permissions.
  • Select Add.
error code 0x80070005
  • Type the logged in user’s name, select Check Names, and then select OK.
error code 0x80070005
  • Select Advanced.
error code 0x80070005
  • In Advanced Security Settings, on the Permissions tab, select the user you just added, and then select Edit.
error code 0x80070005
  • Under Basic permissions, select Full Control, and then select OK.This takes you back to Advanced Security Settings.
error code 0x80070005
  • In Advanced Security Settings, on the Permissions tab, select NETWORK SERVICE, and then select Edit.
  • Under Basic permissions, select Full Control (if not already selected), and then select OK.This takes you back to Advanced Security Settings.
  • In Advanced Security Settings, select the checkbox named Replace all child object permission entries with inheritable permission entries form this object and select OK.
  • Close Registry Editor and restart any Office app to try activating again.
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Microsoft Office Activation Troubleshooters for Office 2019 & Office 365

RECOMMENDED: ERROR CODE 30088-4 while installing Office 365

Just like Windows, Microsoft Office products are also activated to make sure it’s Genuine. Many a time it so happens that even with a valid license. The product keeps prompting for activation. At such times you can use Microsoft Support and Recovery Assistant for Office 365. Office 2019 and Office 2016 Activation Troubleshooter. Office Easy Fix Licensing Repair Tool. These Microsoft Office Activation Troubleshooters will help you resolve license issues. It works for Office 365, Office 2019, Office 2106 and Office 2013.

1] Microsoft Support and Recovery Assistant for Office 365

microsoft office activation troubleshooter
  • The Support and Recovery Assistant app runs on Windows PCs. This can help you identify and fix activation issues with Office 365.
  • Download the installer for Office 365 Activation troubleshooter. Double click to launch. It will download the Microsoft Office Activation Troubleshooters for Office 365.
  • Once download and installation are complete. You will agree with the Services agreement.
  • Next, allow it to make changes to the DLL. You will get a prompt about it. Since it is Microsoft, you can trust it.
  • On the welcome screen, it will prompt you to sign-in with your Office. Microsoft account connected with the domain.
microsoft office activation troubleshooter

Once the identity is confirmed. It will fix the activation problem if you have a valid key. Else it will ask you how to go ahead.

It also helps you resolve other product issues including:

  • Outlook, Dynamic 365
  • OneDrive for business
  • Skype for business

If you are working with Microsoft Support personnel on the issue. Make sure to check the box.

2] Office 2019 & Office 2016 Activation Troubleshooter

microsoft office activation troubleshooter
  • If you are using Office 2019 or Office 2016 i.e. non-subscription Office proYou need to download a different activation troubleshooter.
  • Click on Advanced option, and choose to Apply repairs automatically.
  • If it detects an issue, it will resolve it after you confirm the with the fix options prompt. The troubleshooter is familiar with other troubleshoot. Available on Windows. Click Next, get answers and suggestions and you are done.

3] Office Easy Fix Licensing Repair Tool

microsoft office activation troubleshooter
  • To fix the licensing issue. You need to uninstall the product key from the Office 2013 installation.
  • Once removed. You can sign in with the same account and activate your product.
  • Download it and run to uninstall your product key in Office 2013.
  • Open any Office application, like Word or Excel.
  • Sign-in with email and password connected with the Office account.
  • If its the same account, your Office will be activated.
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